Citytwig Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to www.Citytwig.com, Hulii, and Citytwig, Inc., based in Del Mar, CA, a California-based global technology company headquartered in Del Mar, California, and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Citytwig, Inc. include www.Citytwig.com, the Hulii AI platform, and Citytwig.

The Citytwig website and Hulii platform provide big data and analytics software-as-a-service solutions. By using the Citytwig website or Hulii platform, you consent to the data practices described in this statement.

Collection of Your Personal Information

Citytwig may collect personally identifiable information, such as your:

• Name
• Address
• Email address
• Phone number

If you purchase Citytwig's or Hulii's products and services, we collect billing and credit card information to complete the purchase transaction.

Citytwig may also collect anonymous demographic information, which is not unique to you, such as:

• Age
• Gender
• Race
• Religion
• Political affiliation
• Household income
• Any personal information necessary to provide requested services

When interacting with Hulii, information you provide in chat sessions may also be collected to improve accuracy, provide more relevant responses, and deliver personalized recommendations.

Citytwig encourages you to review the privacy statements of websites you choose to link to from Citytwig or Hulii so you understand how those websites collect, use, and share your information. Citytwig is not responsible for the privacy statements or other content on websites outside of our platforms.

Use of Your Personal Information

Citytwig collects and uses your personal information to:

• Operate the website(s) and Hulii platform
• Deliver the services you request
• Provide personalized AI-driven insights through Hulii
• Inform you of other products or services available from Citytwig and its affiliates
• Conduct surveys and research to improve our offerings

Citytwig does not sell, rent, or lease its customer lists to third parties.

We may contact you on behalf of external business partners about offerings that may interest you. In those cases, your personally identifiable information (e.g., email, name, address, telephone number) may be transferred to the third party, but only as necessary to facilitate the service.

Citytwig may share data with trusted partners to help perform statistical analysis, send communications, provide customer support, or arrange deliveries. All such third parties are prohibited from using your personal information except to provide these services and are required to maintain confidentiality.

We may track usage patterns within Citytwig and Hulii to determine which features are most popular, improve performance, and deliver customized content.

Citytwig will disclose your personal information without notice only if required to do so by law or in the good faith belief that such action is necessary to:

• (a) conform to the law or comply with legal process;
• (b) protect and defend the rights or property of Citytwig; or
• (c) act under exigent circumstances to protect the personal safety of users or the public.

Automatically Collected Information

Information about your computer hardware, software, or device may be automatically collected by Citytwig or Hulii. This information can include:

• IP address
• Browser type
• Device type
• Domain names
• Access times
• Referring website addresses

This information is used to operate the service, maintain quality, and provide general usage statistics.

Use of Cookies and Tracking Technologies

The Citytwig website and Hulii platform may use cookies or similar technologies to personalize your experience. Cookies help us remember your preferences, keep you signed in, and tailor content.

You can accept or decline cookies in your browser settings. Declining cookies may limit your ability to fully use certain features.

Security of Your Personal Information

Citytwig secures your personal information from unauthorized access, use, or disclosure. Security measures include:

• SSL encryption for sensitive data
• Restricted access to authorized personnel
• Continuous monitoring of systems for vulnerabilities

When transmitting sensitive information (such as credit card details), we use encryption, such as the Secure Sockets Layer (SSL) protocol.

Users Under Eighteen

Citytwig does not knowingly collect personally identifiable information from users under the age of eighteen. If you are under eighteen, you must have parental or guardian consent to use this website or Hulii platform.

Opt-Out & Unsubscribe

You can opt out of receiving marketing communications from Citytwig at any time by:

• Visiting: www.Citytwig.com
• Emailing: info@Citytwig.com

Your Use of Hulii

When using Hulii, your interactions (including text queries, feedback, and usage patterns) may be stored and analyzed to:

• Improve AI accuracy and performance
• Provide personalized recommendations
• Enhance user experience
• Identify trends and usage metrics

Citytwig does not use Hulii conversations to sell or market your data to third parties.

Information Security and Accuracy

Citytwig implements reasonable physical, administrative, and technical safeguards to protect your information from unauthorized access, use, or disclosure. We encrypt sensitive personal information such as credit card details during transmission and require our suppliers to do the same.

Retention Period

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements.

Contact Information